Articles
Everything we have published, newest first — 83 pieces across 8 months.
August 20266 pieces
July 202612 pieces
The Caption Generation
The Alt Text Problem Nobody Wants to Solve
Nobody Knows How Old You Are
We Optimized the Internet Until Nobody Enjoyed Using It
The Website That Would Not Let Her Die
Your Résumé Was Read by a Machine
The Productivity Score on Your Back
The Meeting That Should Have Been a Document
The Gig That Scores You
Nobody Answers Email Anymore
Domino's Fought a Blind Man All the Way to the Supreme Court. Over a Pizza.
We Tested the 100 Biggest US Retailers With a Screen Reader
June 202611 pieces
The Tip Screen Turns Toward You
The Price You See Is Not the Price
Buy Now, Regret Later
The Subscription That Owns Your Car
The School-Issued Laptop Is Watching
Homework Was the First Thing AI Ate
A Week Online With the Screen Turned Off
The Toddler With an Audience
The Patient Portal Is Not for Patients
The Group Chat Is the Last Good Place
America Built a Second Front Door to Society. Then Forgot the Stairs.
May 202611 pieces
We Tried to Cancel 50 Online Subscriptions
The Therapy App Will See You Now
The Symptom Checker That Cannot Say “I Don’t Know”
The Form That Decides If You Eat
We Were Promised Convenience. We Got Accounts, Apps, and Password Resets.
The Town That Runs on Facebook
The Algorithm Did Not Ask What You Wanted
Nobody Covers the City Council Anymore
The Internet Forgot How to Forget
Search Stopped Finding Things
Overlay Nation: The Widgets That Promise Accessibility in One Line of Code
April 202611 pieces
Everything Is a Video Now
We Timed How Long It Takes to Reach a Human at 30 Major Companies
We Read the Privacy Policies of a Single Morning
The Machine That Cannot Be Appealed
The Last Honest Interface
We Asked 20 AI Website Builders for an Accessible Website
The Moderator Who Saw Everything
The Man Who Still Runs a Forum
The Archivist Racing the Delete Button
Why Thousands of American Businesses Keep Getting Sued Over Their Websites
The Warehouse Runs at the Speed of Software
March 202611 pieces
The Repair Shop That Cannot Get the Part
The Data Centre in the Cornfield
The Map Decided Where You Live
The Last Cash Register
The Algorithm Is Changing How You Talk
The ADA Was Written Before the Web. Courts Are Improvising.
The Star Rating Is a Lie Everyone Agreed To
The Second Screen Ate the First
Terms of Service: The Contract Nobody Reads and Everybody Signs
Everything Sounds Like an Ad Now
Who Owns Your Face? Inside the Biometric Gold Rush
February 202611 pieces
The Ring That Scores Your Sleep
The App That Counts Your Steps and Your Premium
Nobody Is Bored Anymore
Why Every App Suddenly Wants Your Phone Number
The Referee Is a Camera Now
The Church Has a Streaming Problem
The Restaurant Menu Is a Website Now
The Recipe That Would Not Shut Up
The Quiet Death of the Personal Website
The Fridge That Needs a Firmware Update
We Tried to Buy a Train Ticket in Five Countries
January 202610 pieces
We Asked Ten Companies for Our Data
The House That Locks You Out
CAPTCHA Is a Turing Test We Are All Slowly Failing
We Let the Defaults Decide for a Week
The Slop Is Coming From Inside the House
The Junior Job Is Disappearing
We Are Training on the Exhaust
The Voice on the Phone Was Not Your Mother
The Model That Learned From Your Work
The Help Desk Is a Hallucination